1. Orders will only be dispatched to you when we have received cleared payment.
2. We reserve the right to cancel an order in whole or part if we suspect fraud or identification theft.
3. As a buyer, you indicate where in South Africa you require delivery, as well as contact numbers to be used in connections with delivery.
4. Nationwide delivery is R60 for all orders (South Africa). For all our deliveries we use PUDO (via The Courier Guy) locker to your door. They are very safe and reliable. Please track you order by using your tracking no on The Courier Guy site (www.thecourierguy.co.za).
5. Please see details below for all delivery options:
- As soon as your order has been dispatched, we will advise you by email and send you a tracking number so you can track your delivery.
- Orders made before or on a public holiday as well as over a weekend, are only dispatched the following working day.
6. International Shipping
International shipping times may vary from country to country.
Please note that there may be import taxes applicable in your country so please make sure you know what values are taxed on. Anneen Henze is not liable for any import taxes and all taxes are to be paid by the receiver.
Anneen Henze will not be held liable for any damages or losses occurred due to the incorrect delivery address or incorrect or absence of recipient.